FAQs

  • Hilltop OT is located on an 11-acre property on the south-facing side of GreenBluff. It is approximately 15 minutes northeast of the “Y” and 15 min north of Millwood. Nature plays an important role in my approach.

  • At this time, I am unable to accept insurance as an in-network provider. Insurance attempts to dictate what kind of care I should provide and for how long rather than being client-centered care for what you or your family needs. My approach is to implement a home program to more quickly reach milestones.

  • If your insurance allows for out-of-network providers, we will provide you with an invoice (SuperBill) monthly that you may submit to insurance for reimbursement.

  • A physician’s referral is not required by Hilltop OT to receive an OT evaluation. Pending the results of the evaluation, a referral to another clinician may be appropriate. If you plan to submit your invoice (SuperBill) for out-of-network coverage, check with your insurance to learn if a physician referral and/or certain diagnosis codes are needed for reimbursement.

    • Evaluations include intake documentation along with a 60-minute evaluation to compile a comprehensive multi-page report. Treatment planning, billing, and documentation are completed outside of this time block.

    • The report will include assessment findings, resources, a home program, and therapeutic recommendations if OT intervention is indicated.

    • Pediatric Evaluations may be completed in-person or via telehealth. Adult Evaluations are completed via telehealth.

    • Evaluation pricing is $289.

  • Treatments are 40 min long with all time provided for face-to-face interaction and are $165 per treatment session. Treatment planning, documentation, and billing occur outside of this time.

  • Major credit cards are accepted. Payment is due upon booking to hold your appointment.

  • Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

    • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

    • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

    • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

    For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059

  • The client portal is specific to you and allows you secure access to:

    • Schedule your appointments

    • Pay your bill including keeping a credit card or FSA card on file

    • Review policies.

    • Complete intakes.

    • Review patient medical records.

    • In some cases, see virtual copies of your take home assignments.